All Belligerents in Libya, 2011

Mourners in Majer, Libya in 2011 following a NATO airstrike which killed at least 34 civilians, according to multiple reports. Image courtesy of Sidney Kwiram/ Human Rights Watch

Belligerent
Country
Libya
start date
end date
Civilian Harm Status
Belligerent Assessment
Declassified Documents
Infrastructure

Incident date

March 27, 2011

Incident Code

Lib2011-050

LOCATION

مصراتة, Misrata, Libya

On March 27th 2011, Gaddafi forces were reported to have indiscriminately bombed Misurata city using airstrikes or artillery shelling which led to at least three civilian deaths and also injured others, according to a single known source. Al Jazeera, citing AFP, reported: “The same agency quoted a doctor as saying that three people were killed

Summary

First published
March 27, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Airstrike and/or Artillery
Civilian harm reported
Yes
Civilians reported killed
3
Civilians reported injured
5–10
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected belligerent
Gaddafi Forces
Suspected target
Libyan rebel forces
View Incident

Incident date

February 25, 2011

Incident Code

Lib2011-023

LOCATION

الزاوية, Al Zawiya, Al Zawiyah, Libya

On February 25th, 2011, Gaddafi forces bombed a mosque in Al Zawiya, killing ten using artillery and aircraft. No additional information on the victims was reported, although the deaths were reported by multiple sources on Twitter. @alahlawy29 tweeted “an eyewitness from Al-Zawiya to Al-Jazeera: Anti-tanks and aircraft are used against demonstrators in Libya.”

Summary

First published
February 25, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Airstrike and/or Artillery
Civilian harm reported
Yes
Civilians reported killed
10
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerent
Gaddafi Forces
Suspected target
Libyan rebel forces
View Incident

Incident date

February 19, 2011

Incident Code

Lib2011-014

LOCATION

نادي الحيا, Nadi Al Hiyat Football Ground, Misrata, Libya

On February 19th, 2011, four protestors were shot by Gaddafi security forces, and between three to five other protestors were injured in Misrata. Amnesty and Wiki News confirmed the casualties. Among the victims were Khaled Abu Shahma, a 42 year old firefighter and father of seven, Ali Hussein al-Dweik, a 43 year old journalist, and

Summary

First published
February 19, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
5
Civilians reported injured
3–5
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected target
Libyan rebel forces
Named victims
4 named
View Incident

Incident date

August 20, 2011

Incident Code

Lib2011-142

LOCATION

طرابلس‎, Tripoli, Tarabulus, Libya

At least 15 people were killed in Tripoli on August 20, 2011 according to an Islamtoday post on Facebook. It is unknown whether those killed were civilians or fighters and it is unknown who killed them. The bodies were buried around the time that the Libyan revolutionaries attacked Libya.

Summary

First published
August 20, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
0 – 15
Cause of injury / death
Small arms and light weapons
Airwars civilian harm grading
Contested
Competing claims of responsibility e.g. multiple belligerents, or casualties also attributed to ground forces.
Suspected target
Unknown
Belligerents reported killed
0–15
View Incident

Incident date

November 14, 2018

Incident Code

LC098

LOCATION

طريق يربط السواني بقصر بن جشير, Road connecting Al Swani and Qasr Bin Gashir, Tarabulus, Libya

One civilian was reported injured as a result of indiscriminate artillery shelling in Qasr bin Ghashir south of Tripoli. A single source, United Libyan, posted on Facebook that “citizen Abdul Basit Bouziane was injured by shrapnel as a result of indiscriminate missiles near Jiha road between the Suwani and the palace.” Azzawiyah News 24 published

Summary

First published
November 14, 2018
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Civilians reported injured
1
Airwars civilian harm grading
Contested
Competing claims of responsibility e.g. multiple belligerents, or casualties also attributed to ground forces.
Suspected belligerents
Government of National Accord, 7th Brigade
Named victims
1 named
View Incident

Incident date

November 1, 2017

Incident Code

LQ060

LOCATION

ورشفانة, Wershafana, Al Jafarah, Libya

Facebook sources reported “indiscriminate” shelling of Wershefana, 45km from Tripoli, with a BM-21 Grad. According to one source, Amany El Weshahy, the attack displaced civilians from the area. However there were no reports at the time of civilian harm. The War is Boring blog also reported artillery shelling but with Chinese GP1 laser-guided ammunition which

Summary

First published
November 1, 2017
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerent
Libyan National Army
View Incident

Incident date

August 29, 2016

Incident Code

LQ034

LOCATION

بنغازي‎, Ganfouda, Benghazi, Libya

The LNA self-reported MiG-23 strikes on “armed militias” in Ganfouda. However, Benghazi News claimed on Twitter that three airstrikes had been deliberately aimed at civilian infrastructure. Russia Today added that the bombardment led to a demonstration asking to lift the siege on Ganfouda. It also reported that “Libyan media sources said Monday that the Council

Summary

First published
August 29, 2016
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Confirmed
A specific belligerent has accepted responsibility for civilian harm.
Suspected belligerent
Libyan National Army
View Incident

Incident date

January 12, 2016

Incident Code

LQ022

LOCATION

بنغازي‎, Power plant, Benghazi, Libya

The LNA reported that it conducted airstrikes against ISIS in Benghazi. The Air Force targeted a field hospital and an ammuniton store in Sidi Faraj, a camp in Garyounis, ISIS centres in Sabri and Al-Leithi and various vehicles at the axis of the Safsafa project. An UNSMIL report later noted that a power plant had

Summary

First published
January 12, 2016
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Confirmed
A specific belligerent has accepted responsibility for civilian harm.
Suspected belligerent
Libyan National Army
View Incident

Incident date

March 17, 2011

Incident Code

Lib2011-034

LOCATION

كرزاز, Kerzaz, Misrata, Libya

A father was killed and many members of his family injured by Gaddafi forces tank fire in Misurata, according to an Amnesty International investigation. The Amnesty report noted: “In a separate incident a few hours earlier [on March 17th] in the same area, another family came under fire as they were fleeing Kerzaz in three

Summary

First published
March 17, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Artillery
Civilian harm reported
Yes
Civilians reported killed
1
(1 man)
Civilians reported injured
5
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected target
Other
Named victims
5 named, 1 familiy identified
View Incident

Incident date

October 5, 2011

Incident Code

Lib2011-198

LOCATION

سرت‎, Sirte, Surt, Libya

A Sudanese family of seven was allegedly killed by a NATO airstrike on Sirte. Al Jamahiriya reported: “A Sudanese family of 7 was martyred in Sirte, as a result of the bombing of their house by NATO mercenaries and its agents.” Other sources published carbon copies of the story. NATO did not report strikes near

Summary

First published
October 5, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Airstrike
Civilian harm reported
Yes
Civilians reported killed
7
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerent
NATO forces
Suspected target
Unknown
View Incident

Incident date

April 25, 2011

Incident Code

Lib2011-078

LOCATION

الزنتان, Al Zintan, Al Jabal al Gharbi, Libya

On April 25th, 2011, three people were reported killed while fleeing Zintan, due to artillery shelling from Gaddafi forces . It was unclear how many of those harmed were civilians or rebels, from this single source claim via Al Jazeera.

Summary

First published
April 25, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Artillery
Civilian harm reported
Yes
Civilians reported killed
0 – 3
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected belligerent
Gaddafi Forces
Suspected targets
Libyan rebel forces, Other
Belligerents reported killed
0–3
View Incident

Incident date

July 31, 2011

Incident Code

Lib2011-133

LOCATION

منطقة سوق الثلاثاء, Suq Al Thulatha, Misrata, Libya

On July 31st, 2011, eight people were reported killed in Misurata by artillery strikes from Gaddafi forces. In addition, 20 were reported injured by AlMukhtar news. The attacks occurred within the market area of western Misrata. No additional information on the victims were report was unclear how many casualties were civilians or rebel forces. AlMukhtar

Summary

First published
July 31, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Artillery
Civilian harm reported
Yes
Civilians reported killed
0 – 8
Civilians reported injured
0–20
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerent
Gaddafi Forces
Suspected target
Libyan rebel forces
Belligerents reported killed
0–8
Belligerents reported injured
0–20
View Incident

Incident date

April 7, 2011

Incident Code

Lib2011-063

LOCATION

القوارشة, Al Qawarsheh, Benghazi, Libya

On April 7th, 2011, the body of an unidentified man was found in the Al Qawarsheh neighborhood of Benghazi, suspected to have been killed by Libyan rebel forces. A UN report cites the death of the man. The UN report states “the General Prosecution in Benghazi indicating that a body of an unidentified black man

Summary

First published
April 7, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
1
(1 man)
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
View Incident

Incident date

December 14, 2011

Incident Code

Lib2011-217

LOCATION

طرابلس‎, Tripoli, Tarabulus, Libya

One man was killed in Tripoli by rebel forces after the rebels tried to confiscate his car and he refused. According to UN Report Source Page 82, the rebels had approached a member of the Tripoli brigade to try to confiscate their car, claiming it was government property, but left after negotiations without the car.

Summary

First published
December 14, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
1
(1 man)
Cause of injury / death
Small arms and light weapons
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected target
Libyan rebel forces
View Incident

Incident date

July 1, 2017

Incident Code

LQ050

LOCATION

بنغازي‎, Benghazi, Libya

According to local sources, “intensive” air raids were launched on Sabri. 218 TV claimed they were conducted by LNA planes. Emhona said on Twitter they were conducted by Emirati or Egyptian warplanes. No civilians harm from the event is presently known.

Summary

First published
July 1, 2017
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Contested
Competing claims of responsibility e.g. multiple belligerents, or casualties also attributed to ground forces.
Suspected belligerents
Libyan National Army, Egyptian Military, United Arab Emirates Military
View Incident

Incident date

June 16, 2016

Incident Code

LQ031

LOCATION

بنغازي‎, Regency Hotel, Benghazi, Libya

The LNA reported that it targeted a boat with an airstrike near the Regency Hotel near Sabri, and reported terrorist positions near Qawarsheh. In addition, it said its MiG-21 hit a moving target at the roundabout near the pipe factory. Local sources added that an ISIS leader named Hassan al-Mushaiti was killed in one of the airstrikes. In

Summary

First published
June 16, 2016
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Confirmed
A specific belligerent has accepted responsibility for civilian harm.
Suspected belligerent
Libyan National Army
View Incident

Incident date

October 1, 2015

Incident Code

LQ014

LOCATION

بنغازي‎, Benghazi: port, Benghazi, Libya

Various sources reported that the LNA bombed three ships said to have been trying to deliver weapons to alleged terrorists in Benghazi. According to Libya’s Channel, “Maj. Mohammed Al-Hijazi said that the Air Force bombed three ships last night headed from Misrata Port carrying ammunition and fighters destined for the city of Benghazi to support

Summary

First published
October 1, 2015
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerent
Libyan National Army
View Incident

Incident date

September 15, 2011

Incident Code

Lib2011-163

LOCATION

الزعفران , Al Za’fran, Surt, Libya

On the September 15th 2011, the NATO bombed a house in Al Zafaran neighbourhood in Sirte which resulted in the death of a family consisting of four people. This information was according to a post by Nour Al Din Nasser Al Zanki on Facebook who named the victims. NATO on that reported striking “In the

Summary

First published
September 15, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Airstrike
Civilian harm reported
Yes
Civilians reported killed
4
(1 child1 woman2 men)
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Known belligerent
NATO forces
Suspected target
Gaddafi forces
Named victims
3 named, 1 familiy identified
View Incident

Incident date

September 25, 2011

Incident Code

Lib2011-182

LOCATION

برج الساعة المجاور للحي رقم 3, Clock tower adjacent Neighbourhood No. 3, Surt, Libya

According to various sources mostly affiliated with the Gaddafi regime, family members residing in neighbourhood number 3 in front of Al Sa’a (clock) tower, Sirte, were injured and some killed due to an attack launched by NATO in September 25th 2011. It is unclear due to contradicting sources, whether Sarah Ahmed Abd al-Mawli Yunus and Muhammad

Summary

First published
September 25, 2011
Last updated
January 18, 2022
Strike status
Declared strike
Strike type
Airstrike
Civilian harm reported
Yes
Civilians reported killed
3 – 5
(2–4 children)
Civilians reported injured
2–3
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Known belligerent
NATO forces
Known target
Gaddafi forces
Named victims
6 named, 1 familiy identified
View Incident

Incident date

June 9, 2011

Incident Code

Lib2011-107

LOCATION

مصراتة, Misurata port, Misrata, Libya

Two civilians, including a child, were allegedly killed by Gaddafi forces shelling of Misurata. Shahab Al Nahda said: “Mortar shelling from the western side of the port resulted in the death of 2 civilians, including a child.” There is currently no further known public information regarding this event.

Summary

First published
June 9, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Artillery
Civilian harm reported
Yes
Civilians reported killed
2
(1 child)
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected belligerent
Gaddafi Forces
Suspected targets
Other, Unknown
View Incident

Incident date

February 15, 2011

Incident Code

Lib2011-004

LOCATION

البيضان, Bayda, Al Jabal al Akhdar, Libya

On February 17th, 2011, between 5:30pm and 6:00pm local time, the deaths of between three and 14 civilians were reported killed by Gaddafi forces in Bayda. Ibm tweeted, quoting Al Jazeera: “Three demonstrators were killed and four wounded by Libyan security bullets in Al-Bayda city, east of Benghazi.” @monakareem said: “Security forces kill 4 more

Summary

First published
February 17, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
3 – 14
(1 child)
Civilians reported injured
4–50
Cause of injury / death
Small arms and light weapons
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerent
Gaddafi Forces
Suspected target
Other
Named victims
1 named
View Incident

Incident date

August 21, 2011

Incident Code

Lib2011-145

LOCATION

باب العزيزية, Bab Al Aziziya Prison, Tarabulus, Libya

At least 25 prisoners were killed in Bab Al-Aziziyah prison on August 21, 2011 by Gaddafi forces according to Facebook posts from Al Mashashiya Youth and Shahd Omar. According to Al Mashashiya youth’s post, Ezz Al-Din Muhammad Hassan Al-Mashay, who was killed, and his father were arrested and detained for more than 20 days the

Summary

First published
August 21, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
25
(1 man)
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected target
Gaddafi forces
Named victims
1 named
View Incident

Incident date

May 18, 2018

Incident Code

LQ066

LOCATION

درنة, Derna, Darnah, Libya

Various local sources reported joint airstrikes by the LNA and an unknown pro-LNA actor on Derna. Alnabaa TV reported: “The correspondent added, Friday, that a random shell fell on the central district of the city, causing damage to buildings without causing civilian harm.” Libya 24 TV reported that an ammunition store was destroyed in the

Summary

First published
May 18, 2018
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerents
Unknown, Libyan National Army
View Incident

Incident date

April 27, 2017

Incident Code

LQ043

LOCATION

بنغازي‎, Benghazi, Libya

Various sources reported about 18 airstrikes and artillery shelling near the Sabri and fish market areas of Benghazi. Some sources named the UAE as the belligerent, others the LNA. There were no public reports of civilian harm at the time.

Summary

First published
April 27, 2017
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected belligerents
Libyan National Army, United Arab Emirates Military
View Incident

Incident date

September 23, 2011

Incident Code

Lib2011-177

LOCATION

الجيزة البحرية, Al Giza Al Bahriya, Surt, Libya

Two civilians, including one child were allegedly injured by a NATO airstrike on the Al Giza Al Bahriya area of Sirte. Ahmed Itbiga said the two were killed by a NATO strike on a condolence page on Facebook. A nurse in a video confirms their deaths. Other pages published similar posts. NATO reported striking “1

Summary

First published
September 23, 2011
Last updated
January 18, 2022
Strike status
Declared strike
Strike type
Airstrike
Civilian harm reported
Yes
Civilians reported killed
2
(1 child1 man)
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Known belligerent
NATO forces
Known target
Gaddafi forces
Named victims
2 named
View Incident

Incident date

March 28, 2011

Incident Code

Lib2011-051

LOCATION

مصراتة‎, Misrata, Libya

On March 27th 2011, Gaddafi forces reportedly bombed Misurata either with airstrikes or artillery shelling, which resulted in wounded civilians being treated in a hospital, according to a video published by a single local source. There is currently no further information available.

Summary

First published
March 29, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Airstrike and/or Artillery
Civilian harm reported
Yes
Civilians reported killed
Unknown
Civilians reported injured
3–5
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected belligerent
Gaddafi Forces
Suspected targets
Other, Unknown
View Incident

Incident date

February 26, 2011

Incident Code

Lib2011-025

LOCATION

ميدان الشهداء, Martyrs' Square, Al Zawiyah, Libya

On February 26th, 2011, 50 civilians were reported killed and another 50 wounded as a result of heavy artillery shelling on the city of al-Zawiya by Gaddafi forces. Thirty of the wounded were taken to another location, though no other information was provided about casualties. Al-Jazeera was the only source to report on the strike,

Summary

First published
February 26, 2011
Last updated
January 18, 2022
Strike status
Single source claim
Strike type
Artillery
Civilian harm reported
Yes
Civilians reported killed
50
Civilians reported injured
50
Cause of injury / death
Heavy weapons and explosive munitions
Airwars civilian harm grading
Weak
Single source claim, though sometimes featuring significant information.
Suspected belligerent
Gaddafi Forces
Suspected target
Libyan rebel forces
View Incident

Incident date

February 20, 2011

Incident Code

Lib2011-015

LOCATION

بنغازي‎, Benghazi, Libya

On February 20th, 2011, between 15 and 18 people were killed by Gaddafi security forces in Benghazi. France24 and Wiki news reported the casualty counts, with Al Jazeera Youtube showing a picture of civilian bodies. France24 reports “some of the security men detained by the protesters were apparently foreign mercenaries. The channel said earlier that

Summary

First published
February 20, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
15 – 18
Civilians reported injured
100
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
View Incident

Incident date

September 21, 2011

Incident Code

Lib2011-171

LOCATION

بني وليد, Bani Walid, Misrata, Libya

At least four people were killed by Gaddafi forces in Bani Walid on September 21, 2011 according to News.sar5t.libya and Al Jazeera. According to both sources, the four people were executed for raising the flag of independence.

Summary

First published
September 21, 2011
Last updated
January 18, 2022
Strike status
Likely strike
Strike type
Ground operation
Civilian harm reported
Yes
Civilians reported killed
4
Cause of injury / death
Small arms and light weapons
Airwars civilian harm grading
Fair
Reported by two or more credible sources, with likely or confirmed near actions by a belligerent.
Suspected target
Gaddafi forces
View Incident

Incident date

October 1, 2018

Incident Code

LQ069

LOCATION

طرابلس‎: مطار معيتيقة, Tripoli: Mitiga International Airport, Tarabulus, Libya

Various local sources reported artillery shelling on Tripoli Mitiga Airport leading to a temporary suspension of flights. 218 TV said: “The international airport of Mitiga announced the suspension of its flights until further notice, due to the repeated exposure to indiscriminate missiles by unknown parties who haven’t as yet revealed their identity.” Libya Alahrar TV

Summary

First published
October 1, 2018
Last updated
January 18, 2022
Civilian harm reported
Yes
Civilians reported killed
Unknown
Airwars civilian harm grading
Contested
Competing claims of responsibility e.g. multiple belligerents, or casualties also attributed to ground forces.
Suspected belligerents
Government of National Accord, 7th Brigade
View Incident